Personal Injury Case Manager
This is a full time in office position. Hours required: 9:00 am - 6:00 pm Monday through Friday.
We are looking for an experienced case manager who has worked in personal injury. If you think you'd be a good fit, apply! We'd love to meet you.
Communicate and follow up with clients through the case and treatment process.
Handle communication with medical providers.
Request medical records and billing.
Request documentation from clients.
Request police reports.
Request medical lien information.
Set up 3rd party claims, UIM/UM/PIP Claims
Communicate with insurance companies to obtain claim information and move claim along
Send letters of representation to all insurance companies
Ensure treatment plan for client is being followed
Ensure case files are organized
Meet with attorneys and other staff to discuss assigned cases or projects.
Perform general office duties such as typing and sorting mail.
Other duties as assigned.
Qualifications
Outstanding attendance and punctuality.
Prior experience working in personal injury is required -at least 3 years required.
Customer service experience required
Bi-lingual: English and Spanish is preferred, but not required- the candidate will speak to clients and needs to be comfortable speaking, writing, and reading in English and Spanish.
Strong organization skills and attention to detail
Must be able to handle pressure of multiple projects and manage time sensitive deadlines
Must be self-starter and take initiative to ensure deadlines are met
Must be be flexible, organized, able to work under pressure and meet deadlines with a calm, pleasant demeanor
Familiarity with MacOs and Windows Office
Physical Requirements
Working on a computer
Prolonged periods sitting at desk, but each desk has a standing desk feature.
Compensation: $32 an hour.
Compensation determined based on a wide array of factors including skill set, years & depth of experience, and certification.
-PTO
-Health Insurance 80/20
-Full Dental and Vision
-401k
